Contributions to enterprise content management and qualitative and quantitative decision support

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Building a Better World through Information Systems – An Explorative Survey among Leading IS Researchers

IS research and practice needs to take on the big questions and global challenges. While the IS community is well positioned to assist in addressing these challenges, IS research has been criticized to lack relevance. We investigate how and to which extent IS can contribute to build a better world, in particular with regard to the Millennium Development Goals (MDGs). We therefore conduct an explorative survey among leading IS researchers on a global scale. Based on 171 responses, we employ qualitative and quantitative analysis methods to synthesize the survey data, document and discuss results, and derive implications. Besides positive aspects, the survey also reveals challenges and critique concerning IS research. We provide a starting point, create awareness, and stimulate further discussions and research. With the right focus and alignment, IS practice and research has the potential to take on the big questions and can help to build a better world

Enterprise Content Management - A Literature Review

Managing information and content on an enterprise-wide scale is challenging. Enterprise content management (ECM) can be considered as an integrated approach to information management. While this concept received much attention from practitioners, ECM research is still an emerging field of IS research. Most authors that deal with ECM claim that there is little scholarly literature available. After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized. An established ECM research framework is adopted, refined, and explained with its associated elements and working definitions. On this basis, 68 articles are reviewed, classified, and concepts are derived. Prior research is synthesized and findings are integrated in a concept-centric way. Further, implications for research and practice, including future trends, are drawn

TOWARDS A PROCESS-ORIENTED APPROACH TO ASSESSING, CLASSIFYING AND VISUALIZING ENTERPRISE CONTENT WITH DOCUMENT MAPS

Nowadays, documents can be scattered across a company in different versions, formats, and languages, and even on different systems. Not only is the resulting content chaos inefficient, it brings with it a number of risks. However, information that is contained in unstructured documents is increasingly becoming a key business resource. Enterprise content management (ECM) is used to manage unstructured content on an enterprise-wide scale. Despite the practical importance of ECM, research is still at an immature state and the process perspective is widely neglected. We suggest a process-oriented approach to identifying, assessing, documenting, classifying and visualizing enterprise content. Within a globally operating engineering company, we check to what extent the applicability of the designed research artifact can be assumed. We give process-oriented guidelines to identify and document enterprise content. Our 7W Framework (7WF) for content assessment contains a collection of metadata (attributes, typical attribute values) to create customized content surveys. Different visual representations of content are proposed, including a document map. Combining business processes and the content of an enterprise, the document map is able to integrate the ECM perspectives and provides decision support. Technical requirements can be derived from it and in-depth analysis of business-critical content is enabled

„Green by IT“ – Nachhaltiger Gütertransport durch Entscheidungsunterstützungssysteme

Der Beitrag stellt ein Software Artefakt vor, das Disponenten beim Routing von Aufträgen in einem Transportnetzwerk unterstützt. Grundlage ist ein problembezogenes Modell zur Beschreibung der Transportprozesse in intermodalen Netzstrukturen. Ein hybrider Routingalgorithmus zur Lösung des operativen Transportproblems setzt darauf auf. Dieser führt das Routing der Transportaufträge in einem Netzwerk aus Knoten und Kanten aus. Unser Ansatz optimiert den Mobilitätsmix und trägt zu effizienterem und nachhaltigerem Gütertransport bei

Enterprise content management systems as a knowledge infrastructure: The knowledge-based content management framework

The rise of the knowledge-based economy has significantly transformed the economies of developed countries from managed economies into entrepreneurial economies, which deal with knowledge as both input and output. Consequently, knowledge has become a key asset for organizations and knowledge management is one of the driving forces of business success. One of the most important challenges faced by enterprises today is to manage both knowledge assets and the e-collaboration process between knowledge workers. Critical business knowledge and information is often contained in mostly unstructured documents in content management systems. Therefore, content management based on knowledge perspectives is crucial for organizations, especially knowledge-intensive organizations. Enterprise Content Management has evolved as an integrated approach to managing documents and content on an enterprise-wide scale. This approach must be enhanced in order to build a robust foundation to support knowledge development and the collaboration process. This paper presents the KBCM (Knowledge-Based Content Management) framework for constructing a knowledge infrastructure based on the perspective of knowledge components that could help enterprises create more business value by classifying content formally and enabling its transformation into valuable knowledge assets. Copyright © 2015 IGI Global